Product FAQ

Product basics. Got a question you don't see here? Email us at hi@getcomeandgone.com

Find the complete set of instructions here. If you have any additional questions, please email us at hi@getcomeandgone.com and we are more than happy to help. 

However long it takes to clean up! Leaving the sponge in the vaginal canal for a prolonged period of time does not increase effectiveness.  Find the complete set of instructions here

In order to use the product, gently swirl and twist sponge while inserted in the vaginal canal.  Find the complete set of instructions here

The sponge is made from sterile, medical grade polyurethane and polypropylene handle. There are no additives. This is the same material as some condoms, the contraceptive sponge, and various hospital instruments. 

come&gone is not a form of birth control, STD/STI protection, or menstruation product. 

A tampon is a dense piece of cotton meant to absorb over a long period of time, and can tear the vaginal walls if not enough fluid is present. come&gone is a porous sponge meant to absorb a small amount of fluid, very quickly. 

Correct. Come&gone is a convenience item and only to be used if there are excess fluids present. The purpose is to prevent the mess and dripping in a quick and efficient manner. 

Safety and hygiene was our priority for this first iteration, but we are currently working on a biodegradable/non-plastic version for the near future. If you would like to be added to our beta tester list for when we are ready, please sign up here. Please note that this list is part of our larger email list so you will be receiving promotional emails as well.

Yes! We ship in a plain white box.

We currently ship to USA, Canada, EU, and AUS. We are working to expedite availability in other countries!

Please email us at hi@getcomeandgone.com to submit any feedback. We want to help you!

If your cream is the same consistency as twinkie cream, we recommend you see a medical practitioner.

Shipping policy

This is how you'll receive your order. Got a question you don't see here? Email us at hi@getcomeandgone.com

Each order has a specific tracking number that will be emailed to you after your order ships. If you no longer have access to the email address on your account, you can request your tracking information by emailing us at hi@getcomeandgone.com.

Shipping is a flat $2 on every US order. For international orders, it is the calculated rate. 

We do not ship to PO boxes. If you enter a PO box address, we will email you to let you know that we cannot ship your order, and request a different address. If we do not hear back from you within 7 days, we will cancel your order.

Please reach out to us at hi@getcomeandgone.com and we'd be happy to resolve the issue ASAP!

Sometimes, our packages will be delivered to a neighbor, a mail center, or a management office. If you look around and are still unable to find your order, just email hi@getcomeandgone.com and we'll make sure you get your product.

We currently ship to USA, Canada, EU, and AUS. We are working to expedite availability in other countries ASAP!

Payment and Privacy

Got a question you don't see here? Email us at hi@getcomeandgone.com

We accept Visa, MasterCard, American Express, Discover, Paypal and Google Pay. For international credit cards, simply add the international billing address you'd like to use to your profile and a US address for shipping. 

Our privacy policy can be found here.